      For WhatsApp, Instagram and Messenger
    

Every customer conversation. One inbox your whole team works from.

A shared inbox, safe bulk messaging, no-code bots, an AI agent and clear dashboards — in one place. Built on the WhatsApp Business Platform, with Instagram and Messenger in the same inbox.

Book a demo Start free trial

✓ Keep your WhatsApp Business app on the same number ✓ Cost estimate in ₹ before every bulk send

Team inbox

All WhatsApp Instagram Messenger

Priya S.2m

order kab tak aayega?

WhatsApp · from ad

Rahul K.9m

Replied to your story

Instagram

Anil M.21m

Is the clinic open Sunday?

Messenger · @Neha

Sana R.1h

Thanks, payment done ✓

WhatsApp · resolved

Priya S. Reply window · 23h left

Hi, maine kal order kiya tha. order kab tak aayega?

Hi Priya! Let me check that for you 🙂

Internal note · @Arjun can you share the tracking link?

Smart reply · understood: “delivery status” (Hinglish)

Your order is on its way. Here is your tracking link…

Send AI Rewrite Translate

01 — What it does

Your business runs on WhatsApp. Your tools should keep up.

Sales, support and hiring in India happen in chat. InfoxChat gives your team one place to run all of it — and lets you see what's actually working.

One phone can't be shared. Chats get lost when someone leaves.

→ A shared inbox with teams, auto-assignment and full history.

Bulk tools send messages but don't show who replied or what they said.

→ Every button tap and reply tracked, with one-click follow-ups.

Customers write in Hindi, Hinglish, Telugu, short forms and voice notes. Keyword bots fail.

→ Smart replies that understand Indian languages and typos.

Marketing numbers get restricted when bulk sends go wrong.

→ Sends paced to your daily limit, with automatic pause on warning signs.

Owners can't see who messaged, from which ad, or how many converted.

→ A plain-English dashboard anyone on the team can read.

02 — Who it's for

Built for the teams who live in chat.

HR · RECRUITMENT · STAFFING

Hire from a job ad

Candidates get the job description instantly, apply through a form, and get status updates on WhatsApp. HR studies everyone in a read-only dashboard.

D2C · E-COMMERCE

Sell in the chat

Catalog and product messages, orders on WhatsApp, Razorpay / UPI payment links, abandoned-cart and offer broadcasts, ad-to-chat tracking.

SALES

Never drop a lead

Leads from ads, your website and QR codes land in one inbox, get auto-assigned, followed up with timed sequences and tracked to conversion.

SUPPORT

Answer faster, together

Shared inbox, assignment, canned replies, business hours, auto-replies, and AI answers from your own knowledge base.

EDUCATION · REAL ESTATE · CLINICS · LOCAL

Handle every enquiry

Enquiries, reminders, appointment and follow-up messages, and broadcasts to people who opted in.

AGENCIES

Run many clients

Manage several client workspaces from one login.

03 — The product

Inbox, bulk messaging, bots, AI and dashboards. One product.

Instead of a bulk sender plus a separate inbox plus a spreadsheet, everything your team needs works together.

TEAM INBOX

WhatsApp, Instagram DMs and Messenger — one inbox for the whole team.

Story replies and Reels messages included. Filter by channel, and every chat shows what the customer actually saw: documents, buttons and links.

Work as a teamTeams, round-robin assignment, Active/Away status, @mentions and internal notes.

Reply fasterCanned replies with variables and attachments; AI Reply, Rewrite and Translate.

Never miss the windowWhatsApp's 24-hour reply window is shown on every chat.

Off-hours coveredBusiness hours and holidays, welcome and away messages, auto-resolve.

Know your contactsContact, company and conversation fields, tags and custom inbox views.

Stay on topBrowser push and sound alerts, pinned chats, quick search with Ctrl/Cmd+K.

BULK MESSAGING

Send to thousands. See exactly who's interested.

Upload a sheet or pick a segment. Personalise every message from your columns — and follow up with exactly the people who answered.

01Each person gets their own document. Offer letters, invoices or admit cards from one sheet column.

02Know the cost first. People, estimated ₹ cost, invalid numbers skipped, duplicates removed.

03Test, then schedule. Test send to up to 10 numbers; schedule up to 30 days ahead.

04Follow up by answer. Save everyone who tapped “Interested”, mentioned “salary”, or didn't read — as your next audience.

05Export everything. Status, button tapped, reply text and clicks for every recipient, in Excel.

Sample data

Before you sendwalk-in-drive.xlsx

1,240

people

invalid, skipped

duplicates removed

₹ —

estimated cost

What people answered

Interested45

Not interested12

+ Save “Interested” as audience Replies mentioning “salary” Didn't read

Insights · SummarySample data

Messaged

820

From ads

590

Interested

361

Applied

230

Shortlisted

WHAT THIS MEANSMost people who message are interested, but fewer than two in three of them apply. Check who is “waiting for reply”.

salary location notice period wants a call not interested

INSIGHTS DASHBOARD

One page: who messaged, what they said, how far they got.

Made for owners and non-technical teams. A step-by-step funnel with a plain-English “What this means”, busiest hours, what people asked about, language, and results per job and per ad.

People view. One row per person — source, current step, last message, and a “waiting for reply” flag. Click to read their full chat.

Filter, bookmark, share. By date, source, ad, job, step, topic or language. Download exactly what you see to Excel.

Safe read-only login. Give a team one Viewer login that can study and download, but never send messages or change settings.

And everything around it

TEMPLATES

Approved messages, made easyCreate, submit and sync templates with images, video, documents, buttons, carousels and limited-time offers. AI rewrite and a ready-made library.

NO-CODE CHATBOTS

Drag-and-drop flowsTrigger on keywords, ad clicks, orders or forms. Ask questions, branch, assign, and test in a built-in simulator. Plus WhatsApp Forms.

DRIP SEQUENCES

Follow-ups that run themselvesUp to 10 timed steps with conditions, sending windows, and goals that stop the sequence once reached.

ADS & GROWTH

Know which ad brought each chatEvery chat from an Instagram or Facebook ad is tagged with the ad. See spend and cost per lead, and send conversions back so ads find real customers.

COMMENT AUTOMATION

Turn comments into chatsAuto public reply plus a private DM on Instagram comments, per-post rules and a safe test mode. Facebook comment-to-DM too.

COMMERCE

Catalog, orders and paymentsProduct messages, orders received in chat, Razorpay / UPI payment links and payment status right in the conversation.

CALLING

Take WhatsApp calls in the browserReceive and route inbound calls, and ask customers for call permission.

ENTRY POINTS

Start chats from anywhereWebsite chat widget, wa.me links and QR codes — so leads land straight in your inbox.

ANALYTICS

Team and message performanceResponse and resolution times, delivery and read rates, failed messages with reasons, and exports.

04 — AI that speaks your customers' language

Customers don't write in keywords. Your replies shouldn't depend on them.

Smart replies understand off-script messages in English, Hindi, Hinglish, Telugu and other Indian scripts — including short forms and typos — and pick the right approved answer.

Smart repliesSuggest the best reply to agents, or send it automatically using only approved templates, saved replies and flows. Learns from your team's corrections. Most messages are understood without calling a large AI model, so it stays low-cost.

AI AgentAnswers from your own files and website pages, hands over to a person when needed, sends media, and summarises each conversation.

AI in the composerAI Reply, Rewrite and Translate for every agent. Plus a website chat widget with AI that hands the conversation over to WhatsApp.

Customer writesInfoxChat understands

salary kitna milega?

SalaryHinglish → salary reply

జీతం ఎంత?

SalaryTelugu → salary reply

pls cl me tmrw

Wants a callShort forms → assign to team

मुझे मैसेज मत भेजो

StopHindi → contact opted out

Examples for illustration

05 — Hiring on WhatsApp

From job ad to “selected” — without anyone typing the same message twice.

A live flow connected to your hiring system. It works for any job code with no per-job setup, and the first message after an ad click is answered automatically within seconds.

Candidate taps the adAn Instagram job ad opens WhatsApp with a message that includes the job code.

Job description arrivesInfoxChat fetches the job and replies with the JD as a PDF, plus “I'm interested” and “Visit website”.

Application created“I'm interested” creates the application in your hiring system and sends the form link.

Status updates, both waysShortlisted, test, interview, selected — each stage sends the right message. Answers like “Need to reschedule” flow back.

HR sees everyoneEvery candidate, their source ad, questions and step in Insights — downloadable to Excel.

Step 2 · sample conversation

Hi, I'd like to know more about this job. Jobcode: JOB-1045

PDFJob description.pdf

Thanks for your interest! Here are the details from our team.

I'm interested

Visit website

Step 4 · sample conversation

Good news — your interview is scheduled. Please confirm you can attend.

Confirm

Need to reschedule

Confirm

Answer sent back to hiring system

Sending offer letters or admit cards? Upload one sheet with each candidate's document link — everyone gets their own file.

See the hiring flow in a demo

06 — Safety and compliance

Built to protect your number and your data.

No tool can promise your number will never be restricted. InfoxChat reduces the risk — it respects opt-outs, paces sends to your daily limit, and pauses automatically when WhatsApp signals a problem.

Number protection

Daily-limit pacing. Big lists are spread over several days automatically, with a clear note before sending.

Auto-pause. Sending stops if your quality rating turns red, messages get rejected as spam, or too many fail — with the reason in plain words.

Opt-outs respected. Opted-out and blocked contacts are always skipped. “Stop” is recognised in Indian languages too.

Quality tracked. Rating and messaging-limit changes are followed automatically.

Template Advisor. Flags risky wording before you submit a template.

Account security and control

Roles and permissions. Owner, admin, agent and read-only viewer — and per-agent control over exports, deletes and analytics.

Sign-in protection. Two-factor authentication, IP allowlist, and sign out of all devices.

Activity log. See who did what, and when.

Separate workspaces. Keep brands or clients apart under one login.

Keep your app. Quick setup through Meta's signup, and use the WhatsApp Business app and InfoxChat on the same number.

07 — Integrations

Works with the tools you already use.

Bring contacts in, push results out, and let your other tools trigger messages.

HubSpot CRM sync Google Sheets import CSV / Excel Razorpay / UPI Meta catalog Hiring-system connector Zapier Pabbly Make Forms, CRMs and payment pages

Zapier, Pabbly, Make and other tools connect through webhooks.

FOR DEVELOPERS

API and webhooks

Public APIScoped API keys. Send messages and templates from your systems.
Outbound webhooksSigned (HMAC) requests, automatic retries and delivery logs.
Inbound webhooksReceive events from any tool and map them to actions.
Conversions APISend Lead / Purchase events back to Meta for ad optimisation.
Bot API stepCall your own systems from inside a chatbot flow.

Need the API reference? Ask us at support@kvgai.com

08 — Plans

Everything included from the start.

Every plan has the inbox, broadcasts, templates, bots, sequences, analytics and Insights. Higher plans add more automation.

Starter

Pricing on request

✓ Team inbox, broadcasts, templates

✓ Bots, sequences, analytics, Insights

✓ Smart reply suggestions to agents

— Automatic smart replies

— “Unanswered questions” view

— Template Advisor

Start free trial

Growth

Pricing on request

✓ Everything in Starter

✓ Smart replies sent automatically

✓ “Unanswered questions” view

✓ Template Advisor

Book a demo

Scale

Pricing on request

✓ Everything in Growth

Book a demo

WhatsApp's own per-message charges are set by Meta and billed separately. InfoxChat shows the estimated cost before every bulk send.

09 — FAQ

Straight answers.

Something else? Write to support@kvgai.com.

Is this the official WhatsApp API?+

InfoxChat is built on the WhatsApp Business Platform (Cloud API) provided by Meta. InfoxChat is an independent product, not owned by Meta.

Can I keep using the WhatsApp Business app on my number?+

Yes. With coexistence, the app and InfoxChat can run on the same number.

Will my number get banned?+

No tool can promise that. InfoxChat reduces the risk: it respects opt-outs, paces sends to your daily limit, and pauses automatically if WhatsApp signals poor quality or spam.

Do customers have to write in English?+

No. Smart replies understand Hindi, Hinglish, Telugu and other Indian scripts, short forms and typos.

Can my HR or sales team see results without access to sending?+

Yes — with the read-only Viewer login and the Insights dashboard.

How much does each message cost?+

Meta charges per delivered template message, by category and country. InfoxChat shows the estimated cost before you send.

Can I send different documents to different people in one go?+

Yes. Put each person's document link in a sheet column.

Does it work with my CRM, hiring system or tools?+

Yes — through inbound and outbound webhooks, the public API, HubSpot sync, Google Sheets import and the hiring-system connector.

Instagram and Facebook too?+

Yes: DMs, comment automation and Messenger, all in the same inbox.

See your own conversations in one place.

A short demo, built around how your team sells, supports or hires on WhatsApp, Instagram and Messenger.

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